FTRI Phone Equipment Loans

 Dianna Druding, FTRI Coordinator

To qualify for a FREE special phone you must be:
  • A permanent Florida resident
  • At least 3 years old
  • Certified as having a hearing loss or speech impairment

How to Borrow Equipment:

1)  Click here to download the FTRI application - English Application or Spanish Application. If you prefer to have the application mailed to you, please call 239-461-0334 (ext. 3) or email FTRI@dsc.us.

2)  An audiologist or other approved professional must certify your FTRI application. (See application for details.)

3) Bring your certified application to the
Deaf Service Center office Monday - Friday (9:00 am - 5:00 pm). To receive equipment in Cape Coral or Naples, please call 239-461-0334 (ext. 3) or email FTRI@dsc.us for an appointment.

The Deaf Service Center provides Florida Telecommunications Relay Inc. (FTRI) distribution services for residents of Lee, Collier, Hendry, Charlotte, and Glades Counties. Florida residents who are hard of hearing, deaf, deaf/blind, or speech impaired may borrow phone equipment (volume/tone control phones, TTYs, and increased volume/visual phone signalers) on a long-term basis at no charge to the consumer. 


Our specialized telephones may help you end the frustration of having to ask people to repeat themselves or make your phone calls for you. To alert you when the phone rings, we also offer specialized ring signaling devices.  This equipment is loaned AT NO CHARGE for as long as needed to residents who qualify.


If you are not a Florida resident,
find out if your state has a telephone equipment loan program.  If you are interested in buying a phone, TTY, signaler, or other assistive devices, please check out the DSC Online Store.

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